Shipping policy
Shipping Policy
Thank you for shopping at ZEBA&CO. This Shipping Policy outlines the terms and conditions regarding the shipment of your orders placed through our website.
Shipping Regions
We currently offer shipping to Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Netherlands, New Zealand, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, United Kingdom, and the United States.
Processing & Delivery Times
Orders are processed within 24–48 hours during business days (excluding peak periods).
Australia
- Standard: 2–5 business days
- Express: 1–2 business days
International
- Standard: 5–12 business days
- Express: 3–6 business days
Note: Delivery times may vary due to customs processing, postal delays, or high-demand periods such as Ramadan, Eid, or New Year.
Shipping Costs
The shipping cost will be displayed at checkout before you complete your purchase.
International Shipping
For international orders, please note that you may be subject to import duties, taxes, and customs fees levied by your country's customs department upon arrival of the shipment. These charges are not included in the shipping cost and are the responsibility of the recipient. We recommend contacting your local customs office for more information about potential fees before placing your order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment online.
Delivery Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges to resend the order.
Shipping Restrictions
Certain items may be subject to shipping restrictions due to size, weight, or other factors. We reserve the right to refuse shipment of any order that violates these restrictions.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us:
By email: customerservices@zebaandco.com
Through our Contact Us page on our website
By placing an order with ZEBA&CO, you agree to abide by the terms and conditions outlined in this Shipping Policy.
ZEBA&CO reserves the right to update or change our Shipping Policy at any time. Any changes will be posted on this page. Please review this policy periodically for changes. Your continued use of the Service after we post any modifications to the policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.